How can I tell if my browser supports 128-bit encryption?
What hardware, software, and services do I need for online banking?
What is 128-bit encryption, and why do I need it?
What should I do to maintain the security of my personal and financial information?
Can I choose my own Sign-On ID and password?
How do I get a Sign-On ID and password for online banking?
How long does the enrollment process take?
Is online banking just for personal accounts, or can businesses also use online banking?
What do I do if I cannot find my Sign-On ID and password?
What do I do if I forget my password?
Can other people access my financial information?
I have both business accounts and personal accounts; can I transfer between them?
What functions are available online for my accounts?
Can I use my browser's Back and Forward buttons to go from one online banking page to another?
Do I have any control over the account detail that is displayed?
How do I log in to online banking?
Is online banking available all the time?
What account information can I see online?
Why is it so important for me to sign off from online banking?
How do I create a payee?
How do I know when a payee has received a payment?
How do I make a payment to a payee?
How do I pay a bill?
How do I set up a recurring payment?
How do I stop payment on a check?
If I want to pay the phone company every month, will I need to define the phone company as a payee again every time I want to pay them?
Should I contact a company before sending my first online bill payment?
What is the difference between a recurring payment and a one-time payment?
When I define a payee, the system makes me enter an account number. What if I want to pay someone, but I don't have an account with them?
Who can I pay with my online Bill Payment Checking Account?